Privacy Policy – Jayaram Hospital
Jayaram Hospital, including its affiliates (collectively referred to as “Jayaram”), is committed to respecting the privacy of every individual who shares personal information with us. Your privacy is important, and we take reasonable steps to ensure the confidentiality and protection of the information you provide. This policy complies with all applicable laws in India.
This Privacy Policy applies to the collection, use, storage, disclosure, and transfer of your personal information when you use our website jayaramhospital.com (“Website”) or avail any services (“Services”) provided by Jayaram Hospital.
The terms “You” or “Your” refer to the users (whether registered or unregistered) of the Website and/or Services, and the terms “We”, “Us”, or “Our” refer to Jayaram Hospital.
1. Access
We collect your personal information directly from you, from third parties, and automatically via our Website. This may include device data, IP address, time and duration of access, and more as detailed in Clause 5. You may request access to your information by contacting the Grievance Officer (Clause 15).
2. Consent
By using our Website or Services, or by voluntarily providing your personal data, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy and applicable laws. You confirm that the information shared is accurate and shared voluntarily.
3. Control Over Your Personal Information
You may withdraw consent or request correction of your information at any time by contacting us at jayaramhospital1985@gmail.com. Upon withdrawal, certain services or Website features may no longer be accessible.
4. Changes to This Policy
We may revise this Privacy Policy periodically without prior notice. The updated version will be published on this Website along with the last modified date.
5. Personal Information We Collect
We may collect the following categories of personal information:
Name, gender, and date of birth
Contact details including mobile number and email
Residential address and pin code
Medical records and consultation history
Appointment details and doctor preferences
Payment and billing information
Website interaction data, IP address, and browser details
Any additional information voluntarily shared during communication
6. How We Collect Information
Information may be collected when:
You fill out registration or appointment forms
You communicate with doctors or staff
You use our Website features
You browse our Website (cookies, logs, etc.)
7. Use of Personal Information
Your information may be used to:
Deliver healthcare services, consultations, and follow-ups
Schedule appointments and send reminders
Improve our Website, services, and patient experience
Process payments and maintain billing records
Conduct internal audits and service quality checks
Fulfill legal and regulatory obligations
Communicate updates via SMS, email, or phone
Support medical research or case studies (anonymized)
8. Sharing of Information
We may share your information with:
Our internal medical, admin, and billing teams
Partner diagnostic labs or service providers
Government or legal authorities (as mandated by law)
Cloud service providers or IT vendors (under confidentiality agreements)
Any transfer outside India will comply with applicable legal safeguards.
9. Cookies & Tracking
Our Website may use cookies or analytics tools to enhance usability and analyze visitor behavior. You may manage or disable cookies via your browser settings. We are not responsible for cookies used by third-party websites linked from our platform.
10. Security Measures
We adopt industry-standard security practices, including:
Password protection and encryption
Role-based access controls
Secure data storage protocols
Restricted access to sensitive information
While we strive for complete data protection, no system is entirely immune to risk. We are not liable for unintended data breaches beyond our reasonable control.
11. Third-Party Links
Jayaram Hospital is not responsible for the privacy practices or content of external websites linked from our platform. Please review the policies of third-party websites before engaging with them.
12. Correction of Information
You may request correction or updates to your personal data by emailing us at jayaramhospital1985@gmail.com. We will process such requests in a timely manner.
13. Legal Compliance
This Privacy Policy is designed in accordance with Indian privacy laws and industry best practices. You are advised not to use our Website or Services if such use is restricted in your jurisdiction.
14. Data Retention
We retain personal information for a minimum of three (3) years from your last interaction with our Services or as required by applicable law. Data may be securely deleted or anonymized thereafter.
15. Grievance
If you have any concerns or questions about our privacy practices or this policy, please contact us.